Privacy Policy

Last Updated: 26 June 2023


SiPADU is an integrated enforcement system provided by Swiss Link Communications Sdn. Bhd. and is intended for use as is. This page is used to inform users and visitors regarding our policies with the collection, use, and disclosure of Personal Information to anyone who decided to use our service. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.


Information We Collect

1.1 Personal Information

We may collect various types of personal information from you, including:

  • Contact information: This includes collecting the user's name, IC number, and phone number for the purpose of identifying the user.
  • Professional information: This includes collecting the user's staff ID, position, position grade, and department got the purpose of professionally identifying the user.
  • Account credentials: Users are required to provide a username and password to create and access their accounts, ensuring secure login and personalized experiences.
  • Other information you voluntarily provide to us: This refers to any additional information that users voluntarily provide.

1.2 Automatically Collected Information

When you use our Services, certain information is automatically collected, including:

  • IP address: When users login through the app, their IP address is automatically collected to understand their general geographic location and enhance security measures.
  • Device information: Collecting device-related details, such as the device ID and MAC address, helps optimize the system's performance across various platforms.
  • Cookies and similar technologies: Cookies are small text files stored on users' devices to remember their preferences, enhance experiences, and track user activities on the website. This information helps improve services and user experience.

Use of Information

We use the collected information to:

  • Ensure record integrity and fraud prevention: All records made and saved into the system are tracked to the users responsible for them.
  • Communicate with you regarding your inquiries and account updates.
  • Provide technical support and address any issues or concerns you may have.
  • Personalize your experience on our website: Different levels of users would have different levels of access throughout the system.
  • Improve our Services, website functionality, and user interface.
  • Conduct statistical analysis for users' monthly performance reports.

Sharing of Information

We may disclose your personal information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations, regulatory requirements, or enforceable governmental requests.
  • Protect our rights, property, or safety, or that of others.
  • Prevent fraud, security breaches, or unauthorized access.
  • Investigate and address violations of our Terms of Service.

Data Retention and Security

4.1 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.


4.2 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.


Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the website. Cookies are small text files stored on your device. You can control cookies through your browser settings and opt-out of certain types of cookies, but note that disabling cookies may limit certain features of our Services.


Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected information from a child, we will promptly delete it.


Your Rights and Choices

You have the right to access, update, correct, or delete your personal information. You can do so by contacting your system administrator or contacting us directly. Please note that we may require certain information to fulfil our legal obligations or for legitimate business purposes.


Changes to the Privacy Policy

We may update this Policy periodically to reflect changes in our data practices or applicable laws. We will post the revised version on our website and indicate the "Last Updated" date at the top. We encourage you to review this Policy periodically for any updates.


Contact Us

If you have any questions, concerns, or requests regarding this Policy or your personal information, please contact us at:

Email : info@swisslink.com.my

Tel : 03-8230 8068

Fax : 09-741 4372

Website : www.swisslink.com.my

Address : Suite 07-23A, Level 7 Kenwingston Business Centre Kenwingston Square Garden, Persiaran Bestari, 63000 Cyberjaya, Selangor